Privacy policy

1. Privacy and Security Policy.

The following information about our Privacy Policy reflects the commitment of CREACIONES TEXTILES CANO Y CANTÓ SL, to maintain and guarantee secure business relationships through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of the users of the web portal.

2. Definition of personal data

As «Personal Data» we must understand any information concerning an identified or identifiable natural person. Among others, they include the name, surnames, postal and electronic address, as well as the telephone number.

3. Processing and purposes of the data collected

Any personal data that you provide us when visiting any of our web portals or with the installation of our mobile application, will be treated in accordance with data protection regulations and will only be collected,
processed and used for lawful, legitimate and informed purposes. For this reason, we detail all the purposes for which CREACIONES TEXTILES CANO Y CANTÓ SL uses personal data as data controller:

• Manage the registration forms in order to become registered users and access the services, in addition to contacting them and responding to the questions raised or receiving commercial information about new products and news from the company.
• Another purpose for which data is collected is to respond to inquiries by sending contact forms. The data obtained through this channel is to respond to the users themselves and send them commercial information, in addition to including them in the distribution list.

From CREACIONES TEXTILES CANO Y CANTÓ SL we will inform all users of the non-mandatory nature of
the collection of certain personal data, except in the fields indicated otherwise. However, non-completion of said data may prevent CREACIONES TEXTILES CANO Y CANTÓ SL from providing all those Services linked to such data, freeing us from all responsibility for the non-provision or incomplete provision of these Services.

It is the user’s obligation to provide the data truthfully and keep it updated, for which CREACIONES
TEXTILES CANO Y CANTÓ SL reserves the right to exclude from the services and cancel the service any user who has provided false data, without prejudice to the other actions that proceed by law.

4. Legitimation for the processing of your data

The legal basis for the processing of your data is the response to queries raised through the website, which implies the application, at the request of the interested party, of pre-contractual measures by the interested party.

5. Data retention period

The data will be kept for the time necessary to respond to queries.

6. Communication of your personal data to third parties

Your personal data will not be communicated to any third party. In the event that it is necessary to communicate your information to a third party, your consent will be requested.

7. Security of your personal data

CREACIONES TEXTILES CANO Y CANTÓ SL has a special concern for guaranteeing the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures to prevent any loss or unauthorized use by third parties, for example our web portals use Https data encryption protocols.

8. Information on the use of cookies

By the mere fact of visiting this web portal or using the services of CREACIONES TEXTILES CANO Y CANTÓ SL, no personal data that identifies a User is automatically registered. However, we inform you that while browsing the Website «cookies» are used, small data files that are generated on the Internet user’s computer and that allow us to obtain the following analytical information:

The date and time of access to the Web, allowing to know the hours of more influx, and make the precise adjustments to avoid saturation problems in our peak hours.

The number of daily visitors to each section, allowing to know the most successful areas and increase and improve their content, so that users obtain a more satisfactory result and improve the design of the content.

The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the use of the website.

Security elements involved in controlling access to restricted areas.

For more information visit our cookie policy

9. Rights of users.

All users can exercise any of the rights granted by the data protection regulations, such as the right of access, rectification, limitation of treatment, deletion, data portability and opposition that assist them by writing to CREACIONES TEXTILES CANO Y CANTÓ SL , located at POL.IND ELS ALGARS CALLE IBI Nº 14 B CP 3820 DE CONCENTAINA

– ALICANTE or by sending an email contabilidad@createla.biz .

In the event that you consider appropriate, you can file a claim with the Spanish Data Protection Agency to exercise the protection of your rights.

10. Do you not want to receive information from us or do you want to revoke your consent?

Any user can oppose the use of their information for advertising purposes, market research or development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do this, you must send an email to
the address contabilidad@createla.biz. When you receive advertising by email, you can also oppose from said email, by clicking on the link included in it and following the instructions provided.

11. Changes to the Privacy Policy.

Our Privacy Policy may undergo updates, due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access and learn about the latest changes that may have been incorporated. In the event that said changes are related to the consent given by the user, in such case an independent and separate notification will be sent to request it again.

If during the reading you have any doubts or questions about our Privacy Policy or you want to exercise any right or action related to your personal data, please contact us at the following email address contabilidad@createla.biz